POE CARES (Pacific Office Equipment Computer Assessment Repair Enhancement Services) is our computer repair contract, available for personal, business and network.
The CARES program for personal computers starts at just $25 a month. It includes antivirus protection and unlimited walk-in labor, as well as an agent that monitors your computer for problems.
The first line of defense is a remote network management utility. This is a small, unobtrusive program that runs 24/7 in the background. It's smart enough to spots problems with your computer as they happen and try to fix them. If it can't fix the problem, it will contact our repair techs who will try to handle the problem remotely, with minimal inconvenience.